Terms and
Conditions

Acceptance of These Terms

By accessing or using this website, you agree to these Terms and Conditions and the Raven Africa Privacy Policy. If you do not agree, please discontinue use of the website.

About Raven Africa

Raven Security Africa Limited, trading as Raven Africa, provides corporate intelligence, due diligence, background and integrity research, market-entry and operational-risk advisory, stakeholder assessment, risk monitoring, field research, monitoring and evaluation and related professional services.

Website Information Only

The website provides general information about Raven, its capabilities and potential service approaches. Website content is not a substitute for advice tailored to your facts and should not be relied upon as legal, security, regulatory, investment, financial, tax, employment, investigative or other specialist advice.

No Professional Relationship Created

Visiting this website, downloading content, sending an enquiry or participating in a preliminary discussion does not by itself create a consultant-client, lawyer-client, fiduciary, agency, partnership, employment or other professional relationship.

An engagement begins only when Raven has accepted the assignment in writing and the parties have agreed the scope, deliverables, fees, responsibilities and applicable terms.

Enquiries, Proposals and Confidentiality

Do not send highly sensitive, privileged, restricted or classified information through a general website form or ordinary email unless Raven has confirmed an appropriate secure channel and agreed to receive it.

Any proposal or quotation remains subject to its stated validity period, assumptions, exclusions and final written acceptance. Unless expressly stated otherwise, prices and timelines shown on the website are illustrative.

Permitted Use

You may access and use the website for lawful informational and business purposes. You may print or save a reasonable number of pages for internal, non-commercial reference, provided that copyright and attribution notices are retained.

Prohibited Use

• Using the website in breach of applicable law or third-party rights.
• Attempting unauthorised access to the website, servers, accounts or data.
• Introducing malware, malicious code, automated attacks or disruptive technologies.
• Scraping, harvesting, reproducing or systematically extracting website content or contact information without written permission.
• Misrepresenting your identity, authority, organisation or purpose.
• Using Raven's name or content to suggest an endorsement, partnership or engagement that does not exist.
• Submitting unlawful, defamatory, threatening, discriminatory, infringing or misleading material.
• Requesting services intended to facilitate unlawful surveillance, harassment, discrimination, bribery, violence or other unlawful conduct.

Intellectual Property

Unless otherwise indicated, the website, text, branding, design, graphics, methodology descriptions and original content are owned by or licensed to Raven Security Africa Limited and protected by applicable intellectual-property laws.

You may not reproduce, modify, republish, sell, license, distribute or commercially exploit substantial website content without prior written permission.

Accuracy, Availability and Updates

Raven aims to provide useful and accurate information but does not warrant that every page is complete, current, error-free or suitable for a particular purpose. Laws, regulations, risks, prices, personnel, services and operating conditions may change without notice.

Raven may update, suspend, restrict or discontinue any part of the website at any time.

Third-Party Links

The website may link to government portals, regulators, procurement systems, social networks and other third-party websites. Links are provided for convenience and do not constitute endorsement. Raven is not responsible for third-party content, security, terms or privacy practices.

Online Agreements and Payments

Where Raven offers an online agreement, booking or payment function, the specific scope, total price, taxes, payment method, cancellation position and acceptance process will be presented before the transaction is concluded. A website enquiry alone does not constitute acceptance of a paid engagement.

Professional-Service Limitations

Risk, due-diligence and research outcomes depend on the agreed scope, source availability, access, timing, jurisdiction, identities, cooperation and other limitations. Raven does not guarantee that every relevant fact will be identified or that a particular regulatory, commercial, security or investigative outcome will occur or be prevented.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by law, Raven will not be liable for indirect, incidental, special, punitive or consequential loss arising solely from access to, inability to access, or reliance on this website. Liability for professional services is governed by the applicable engagement agreement.

Privacy and Personal Data

Raven's collection and use of personal data through the website is explained in the Privacy Policy. By submitting information, you confirm that you are authorised to provide it and that it is accurate to the best of your knowledge.

Suspension and Termination

Raven may restrict access where reasonably necessary to protect the website, users, legal rights, confidential information or technical systems, or where misuse or unlawful activity is suspected.

Governing Law and Jurisdiction

These website terms are governed by the laws of Kenya. Subject to mandatory statutory rights and any agreed dispute-resolution process, the courts of Kenya shall have jurisdiction over disputes relating to website use.

Severability and Waiver

If any provision is found invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A failure or delay to enforce a provision does not waive that provision or any other right.

Changes to These Terms

Raven may update these terms from time to time. Revised terms take effect when published on this page unless a later effective date is stated.

Contact Raven

Raven Security Africa Limited
Kose Heights, Argwings Kodhek Road
Kilimani, Nairobi, Kenya
Email: info@ravenkenya.com
Phone: +254 723 281 732